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VALUE CHAIN ANALYSIS

1.    Purchase
     1.1 Supplier selection
     1.2 Storage capacity
     1.3 negotiate with the supplier
     1.4 verify the inventory
     1.5 inventory system
2.    Distribution

2.1     Logistics
2.2     Wharehousing
2.3     Maintance
2.4     Fuel
2.5     Shipping
2.6     Personel
2.7     Retailing
2.8     Pack off
2.9     Inspect the inventory

3.    Sales and marketing
3.1     advertising
3.2     Internet
3.3     Promotion
3.4     Pricing
3.5     Budgeting
3.6     Sales persons
3.7     Mew technologies

4.    Customer service
4.1    CRM
4.2    Survey of customer analysis
4.3    Severage the loyalty
4.4    Claiims
4.5    Returns
4.6    Warranty
4.7    Phone
4.8    Webside

5.    Management
5.1    Human resources
5.2    Marketing
5.3    Administration
5.4    Employees benefits
5.5    Finance and legal
5.6    Managers


 

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